Privacy Policy

Last Updated: April 9, 2025

1. Introduction

Welcome to KrakenTech ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our offensive security tools.

Given the nature of our business in offensive security tool development, we understand the heightened importance of privacy and security. This policy is designed with those considerations in mind.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Create an account or register for our services
  • Contact us through our website or other channels
  • Purchase or download our tools
  • Participate in surveys, forums, or other interactive features
  • Request customer support

This information may include:

  • Contact information (name, email address, phone number)
  • Professional information (company name, job title)
  • Account credentials
  • Payment information (processed through secure third-party payment processors)
  • Communications with us

2.2 Information Collected Automatically

When you visit our website or use our tools, certain information may be collected automatically, including:

  • IP address and device identifiers
  • Browser type and settings
  • Operating system information
  • Usage data and interaction with our services
  • Log data and error reports
  • Tool performance metrics (for improvement purposes only)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners
  • Security researchers (when relevant to our services)
  • Public databases
  • Professional references (when you apply for employment)

3. How We Use Your Information

3.1 Providing and Improving Our Services

  • Delivering the tools and services you request
  • Processing transactions and sending related information
  • Maintaining and improving our website and tools
  • Developing new features and capabilities
  • Providing customer support

3.2 Communication

  • Responding to your inquiries
  • Sending important notices and updates about our tools
  • Providing technical alerts and security advisories
  • Sending marketing communications (where permitted by law and with appropriate consent)

3.3 Security and Compliance

  • Protecting against unauthorized access and potential threats
  • Detecting and preventing fraud and abuse
  • Enforcing our Terms of Service
  • Complying with legal obligations

3.4 Analytics and Research

  • Understanding how our tools are used
  • Analyzing trends and user behavior
  • Gathering demographic information
  • Evaluating the effectiveness of our services

4. How We Share Your Information

We understand the sensitive nature of offensive security tools and limit sharing of your information to the following circumstances:

4.1 Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud hosting providers
  • Customer support services
  • Analytics providers

All service providers are contractually obligated to use your information only for providing services to us and in compliance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure development practices
  • Regular security training for our staff

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Restriction: Request restriction of processing of your personal information
  • Data Portability: Request transfer of your personal information to you or a third party
  • Objection: Object to processing of your personal information
  • Withdrawal of Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Legal, regulatory, and compliance requirements

8. International Data Transfers

We are based in the United States and may process, store, and transfer your information in countries which may have different data protection laws than those in your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure adequate safeguards are in place when transferring your data outside these regions.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links and Services

Our website and tools may contain links to third-party websites, services, or tools that are not operated by us. This Privacy Policy does not apply to such third-party services. We recommend reviewing the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

KrakenTech

Email: [email protected]

Address: [Your Physical Address]

13. Additional Information for Specific Jurisdictions

13.1 For California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please contact us for more information.

13.2 For European Economic Area (EEA) Residents

If you are located in the EEA, you have certain rights under the General Data Protection Regulation (GDPR). The data controller of your information is KrakenTech. Our legal basis for collecting and using your information depends on the specific information concerned and the context in which we collect it.

13.3 For Users of Our Offensive Security Tools

Given the specialized nature of our offensive security tools, additional privacy considerations may apply:

  • Our tools are designed for legitimate security testing by authorized professionals
  • Usage data collected from our tools is strictly limited to functional requirements and improvement purposes
  • We implement additional safeguards for sensitive security tool data
  • We may be required to maintain certain records for compliance with industry regulations

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.